Terms of Service

Nature of the Platform

TuqueTCG is a peer-to-peer facilitation platform that connects buyers and sellers of trading cards in Canada. We do not buy, sell, inspect, authenticate, or ship any cards ourselves. All transactions are conducted directly between users. TuqueTCG is not a party to any transaction and bears no responsibility for the quality, authenticity, legality, or delivery of items listed on the platform.

Trust & Verification

To help minimize the risk of fraud, TuqueTCG requires Facebook login so every account is tied to a real person. Users can also link their Facebook reviews page on their profile — for example, their reference thread from a group like MTG References Page — so buyers and sellers can verify each other's track record before transacting. While these measures significantly reduce risk, they do not eliminate it entirely. Users are responsible for evaluating the trustworthiness of other users before completing a transaction.

Limitation of Liability

TuqueTCG is not responsible for any loss, damage, or dispute arising from transactions between users, including but not limited to: counterfeit or misrepresented cards, non-delivery or lost shipments, payment disputes, or any other issue related to a transaction. By using the platform, you acknowledge that you transact at your own risk.

Dispute Resolution

If a problem arises with a transaction, either party can open a dispute through the platform. Disputes are personally reviewed by the TuqueTCG administrator, who will communicate with both parties to understand the situation. If the administrator determines that a user has acted in bad faith — such as selling counterfeit cards, not shipping items, or engaging in fraud — that user's account will be banned.

If a user involved in a dispute does not respond within 14 days, their account will be banned. We take disputes seriously and aim to resolve them fairly, but our decisions are final.

User Responsibilities

As a user of TuqueTCG, you agree to: provide accurate information in your profile and listings, ship items promptly after payment is confirmed, communicate honestly with other users and with the administrator during disputes, and not use the platform for fraudulent or illegal activity. Violation of these responsibilities may result in account suspension or permanent ban.

Changes to These Terms

We may update these terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

Contact

For questions about these terms, contact us at support@tuquetcg.ca.